Our Services : SBCC

Small Business Counseling Course (SBCC)

The Small Business Counseling Course is a two weeks program for SME counselors to develop or strengthen their competencies in diagnosing problems of potential or existing small and medium enterprises (SMEs) and developing appropriate strategies to these.

Counseling small business entities is one of the principal services provided by institutions and individuals involved in enterprise promotion. This type of intervention invariably complements other interventions used in enterprise and entrepreneurship development such as training, research and information and credit.

The development of competencies in the field of business counseling involves a lengthy process. Small business counseling knowledge and skills may be acquired through a number of ways such as training, reading of relevant literature and manuals, and accumulation of experiences in the field.

But if developing counseling competencies through training is to be effectively done, a learning by doing and enjoying while learning approach in the training program for business counselors would be an essential input. Furthermore, the training program has to have a practicum or on the job training component to ensure that what has been learned in the classroom is properly applied in actual assistance to clients.

Objectives:

At the end of program, participants will be able to:

  • Determine and apply appropriate counseling styles
  • Explain the basic steps in the counseling process
  • Demonstrate effective techniques in developing relationship with clients
  • Brainstorm on needs and problems salient to various types of business
  • Brainstorm on issues affecting different industry sectors
  • Demonstrate the use of appropriate tools and techniques in

    • Assisting clients and select suitable business projects
    • Assisting clients formulate plans based on their selected projects
    • Assisting clients set up basic policies and operating procedures and systems
    • Assisting clients enhance their entrepreneurial competencies
    • Assisting clients diagnose their internal and external environment, identify core problems, generate alternative solutions to these problems and formulate improvement based on chosen solutions to their problems.
Course Coverage
Module 1: Developing Business Counseling Competencies
Day 1 8:00-8:30 Opening

8:30-9:30 Group Dynamics

9:30-11:00 Expectations, leveling, course briefing, and administrative details

11:00-12:00 Brainstorming on Entrepreneurs' Development Stages and Needs

12:00-1:00 LUNCH

1:00-2:30 An Exercise on the Small Business Counseling process

2:30-5:00 Business Counseling Styles
Day 2 8:00-9:00 Understanding and interfacing with different personalities

9:00-10:00 Effective Communication Exercises

10:00-12:00 Role plays on Establishing and maintaining relationships with clients

12:00-1:00 LUNCH

1:00-5:00 Exercises in Developing Discovery Skills
Day 3 8:00-10:00 An exercise in giving feedback
Module 2: Counseling Start Up Entrepreneurs

10:00-3:00 Opportunity Assessment Simulation Exercise

3:00-5:00 Counseling in Project identification and Selection
Day 4 8:00-9:00 Introduction to Business plan preparation

9:00-2:00 An SLE in Business Planning

2:00-5:00 Walk through on the Financial plan preparation
Day 5 8:00-5:00 Business Plan Preparation Workshop
Day 6 8:00-10:00 Business plan preparation

10:00-5:00 Presentation of Business plan
Day 7 8:00-9:30 Introduction to operating systems procedures

9:30-12:00 Practicum on assisting clients prepare Operating Systems

12:00-1:00 LUNCH

1:00-2:30 Framework for problem finding and solution finding

2:30-5:00 Diagnostics tools for general applications
Module 3: Counseling Existing Entrepreneurs in Business Improvement
Day 8 8:00-11:00 Tools for diagnosing Marketing Situation

11:00-4:00 Tools for diagnosing Production or Technical Situation

4:00-5:00 Tools for Diagnosing organization and management
Day 9 8:00-11:00 Tools in Financial Diagnosis

11:00-5:00 Management Audit Fieldwork
Day 10 8:00-10:00 Generating screening and selecting solutions

10:00-11:00 Assisting clients formulate business improvement plan

11:00-5:00 Fieldwork on assisting clients prepare a business improvement plan
Day 11 8:00-5:00 Preparation of the Business Improvement Plans for clients
Day 12 8:00-3:00 Presentation of results of the Management Audit and the recommended Business improvement

3:00-4:00 Course Integration

4:00-5:00 Closure


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